Calling Bank of America customer service faster by Infodeskhub
Current Wait: 25 mins (24m avg)
Free: Skip Waiting on Hold
Hours: Mon-Fri 7am-10pm, Sat-Sun 8am-5pm EST; best time to call: 7:15am
Get targeted help: Tell us the issue so we get you to right rep, offer relevant tips, reminders & follow-up!
Reasons customers like you called recently
SOMEONE HAAS GOTTEN MY ACCOUNT INFORMATION CHANGED MY PASSWORD AND TAKEN FUND OUTMY ACC… 3h ago
Didn’t receive ordered currency 8h ago
Hi, I tried to use my debit card last night and it was declined, also I am a LYFT DRIVE… 8h ago
I need to cancel a check depodit made through the mobile app and an atm misread a check… 9h ago
I have not received my IRS report on interest earned. When can I expect it to arrive? 11h ago
I have a question about international travel 12h ago
I cannot get a Bank of America human to speak with about fraudulent charges. No one ans… 14h ago
fraudulent charges.*I want to speak with a human who can help me 14h ago
need to stop all ACH payments on my account. i have been having some card issues and wa… 17h ago
Mi tarjeta no funciona y tengo problemas para realizar pagos a day ago
recd a call from ***-***-**** for a better interest rate on my bank of america cash rew… a day ago
I want to mail in a deposit to the Bank of America Branch at ** California Street, San… a day ago
I did not receive my January statement and need a replacement quickly. I am moving in t… a day ago
I did not receive my January statement, and need a replacement quickly. I a day ago
Need ****-INT form for my account. 2d ago
Our Editor’s Notes on Bank of America’s Phone-Based Customer Care
Bank of America is an investment bank and financial services provider that operates internationally. It is the second-largest bank in the United States, which means that it gets a lot of calls to its customer service department every day.
Why Do People Call Bank of America Customer Support?
People call Bank of America for a range of reasons, including:
- Opening new accounts
- Updating or closing accounts
- Help with credit cards
- Loan servicing issues and questions
- Reporting identity theft and fraud
- Online banking technical support
- Setting up appointments with bankers
- Investment account management and questions
Best Practices for Calling Bank of America Customer Service
Bank of America has numerous divisions, each with its own customer service office. The Bank of America site provides details on specific numbers to every division. TTY and TDD calling are available for the individuals who are hard of hearing or nearly deaf. In some cases, there may even be a committed line for Spanish speakers.
Make sure to check the hours of availability for the customer service division that you call. Some robotized services are available 24×7, however live assistance from an individual is confined to specific hours of the day.
Before calling, ensure you have your account number or numbers convenient, as well as any correspondence from Bank of America. It’s also a smart thought to be able to take notes during your call: Keep pen and paper handy or have some way to take notes on your mobile phone or PC.